When we are happy with the design of the widget and we are ready to set the triggers for the widget we need to go to “Triggers & conditions”.
In the “Button trigger” part you can set the “Button trigger mode”:
“Show with a delay” and “Show after scrolling” require additional information to be entered:
“Night mode” On/Off option
When the option is ON, widget is shown after working hours so the client can schedule a callback for later.
“Widget's display settings” On/Off option, here we you can set mode of the widget, meaning the way the widget occurs on the website. There are following mode type to choose from:
The display mode determines how many times the window pops up for the visitor on the website:
“Aggressive” - the window is shown every time the visitor enters the website.
“Moderate” - the window is shown no more than once a day.
“Rare “- the window is shown no more than once a week.
“Only new visitors” mode will make the widget visible only to the new visitors.
“Manuel mode” allows you to set the personalized behavior of the widget:
“Widget triggers”:
After turning on Widget’s display settings, a number of widget triggers are activated. Let´s look at each of them separately:
- After X seconds on website
The trigger display the form of the widget by the time of the visitor on the website
- After browsing X pages on website
This is an opportunity to set the widget to be displayed, based on the number of pages spent by the visitor on the website
- After X seconds of inactivity on website
This trigger when it is set, is responsible for displaying the widget at a certain time when the visitor is not active on the site, that is, when he does not perform absolutely any actions on the pages with the widget
- After clicking on external link
When enabled, the widget will appear when you click on any external link on the website
- After exit-intent not earlier than X seconds being on website
The widget appears when the visitor tries to exit the website (is applied only to large screens (desktop), since this setting records the movement of the visitor’s mouse outside the tab
* If there are more than one active setting in this list, then the display of the widget form will depend on the trigger whose settings were the first to respond to the visitor’s actions on the website.
“Display widget only on specific pages” give you possibility to add or disactivate the widget on specific pages. If both of these settings are disabled, the widget form will be displayed on all pages of the site by default.
“Trigger widget on mobile devices” option when switched on enable the widget on all mobile devices. When enabled, all configured triggers from the list will apply to mobile devices:
“Custom codes”
1. Call from the forms on the website
If "Call from the forms" is enabled, then your website forms will be integrated with the callback widget.When the user submits the form where the phone will be specified, the widget will automatically make a callback.
You can set the form name by specifying data-magic-form-label="name" in the form tag. The name of the form will be announced in a greeting before connecting to the client.
2. Trigger widget upon click
You need to call the widget when you click on your button "Request a call" (or any other link or button on your site)?
To do this, you need to link this button with the HTML tag and set href="#callbackwidget".
For example,<a href="#callbackwidget">Request a call</a>.
