All the data regarding the calls and messages received is available in the “CALLS” menu:
In this part of the menu you will see the statistic of the following:
- Received calls
- Missed calls
- Manager is busy
- Unanswered calls
- Client is busy
- Upcoming calls
- Messages
You get the general information in the form of a graphic:
The complete information for each call is available above, here you can see all the call details, such as the website where the widget is installed, date of the call, the time, call status, exc:
